We are committed to providing a complaint management system which is customer-focused, timely and fair, clearly communicated, accountable and constantly improving. If you have a complaint, please complete the complaints form.
You can remain anonymous, but we will not be able to provide you with updates on how your complaint is progressing.
Find out more information about our complaints policy please see our External Complaints Management Policy. Please note the ECM Policy currently under review.
We are required to publish annual customer complaints data under section 264(3) of the Public Sector Act 2022.
